Have a feature request or suggestion? Post your idea here!

Post

2 follower Segui
1
Avatar

xdj-xz Selector Knob Malfunction (3rd time)

I've had the XZ since June of 2021. This is the 3rd time I've had to have it sent in on a warranty claim for the Selector Knob malfunctioning (registers multiple turns on one turn, jumps all over the place in a list of songs etc...basically becomes unusable).

I use it roughly 25-30 hours a week.

I owned the CDJ2000NXS for 10 years and never had an issue with the selector knob. Whatever board is used in the XZ for controlling the knob, it does NOT hold up over long-term usage. It's almost to the month that it starts to become defective (3rd time in a row that it dies after about 8-10 months)

Just throwing this out there in case a MK2 or V2 is in the works. This would be my major complaint with an otherwise amazing unit. That and not being able to scroll on the screen like you can on the CDJ3000s. This would also alleviate pressure/usage on the selector knob.

 

Any questions or any other way I can get this issue to the devs would be appreciated. Below is the only other thread I've seen on the issue. 

https://forums.pioneerdj.com/hc/en-us/community/posts/4405717113113-XDJ-XZ-navigation-button-problem

Biacco Con risposta

Commento ufficiale

Avatar

Sorry to hear about that -- unfortunately it's not a problem with the knob itself, as the encoder part (DSX-1080) is the exact same one used in all of these products:

CDJ-2000
CDJ-2000NXS
CDJ-2000NXS2
CDJ-3000
CDJ-900
CDJ-TOUR1
DDJ-RR
DDJ-RZ
DJM-S11
DJM-S11SE
DJM-S9
DJS-1000
XDJ-1000
XDJ-RR
XDJ-RX
XDJ-RX2
XDJ-RX3
XDJ-XZ

And given that the issue seems to be very restricted on the XZ, it could be something as simple as a faulty resistor.

I regret that you'll need to have the unit serviced again, but I hope they're able to address it for you.

Pulse
Azioni per commenti Permalink

Il post è chiuso ai commenti.

1 commento