Dead (no current) USB Ports. Again. Second Opus-Quad.
Ordered on the day it dropped, but still number-twenty something on the back-order list, my delivery took almost two months by the time Sweetwater had mine and overnighted it to me, almost to the day they estimated it should arrive.
Then disaster. First one, then the other deck-top USB sockets died by day four. USB1 and USB2. Neither recognized anything. My USB tester read zero current output from both, confirming it was a hardware issue, not a software glitch. May 6th, I contacted my reliably attentive Sweetwater rep Joe after sending Pioneer an email which who-knows-when anybody would have gotten back to me.
After only a couple of hours Joe called back with a verdict from Pioneer. Seems they already had some familiarity with this problem and confirmed it was likely hardware related, like I'd thought. Given that Pioneer admitted there were no Opus-Quad repair parts in the supply pipeline yet and for the foreseeable future, all because it's too-new and too heavily backordered, unless I wanted a refund (no) all they could do is over-night me the next available Opus-Quad they get. Which might be around the end of June.
July 1st. Today. My long awaited replacement arrived this morning.
And after joyously setting it up and playing with visiting friends for a few hours, USB1 DIED.
Just like before, zero current.
DAMN. I hadn't even boxed, much less shipped back the first busted Opus Quad. That one goes out Monday.
Joe at Sweetwater actually prepared me for this possibility two months ago, warning me there was no guarantee this wouldn't happen again, as Pioneer had acknowledged that backordered units in the pipeline might have this flaw, so logically I understood. But... come on, REALLY? Why me? How many of you have experienced this?
When the first one broke a few months ago, after posting on a FB group a DJ from the UK shared with me the same experience, but got it repaired locally (London?). Seems it was just a blown resistor, easy to replace. Didn't say if they changed it's value.
Don't know what happens Monday when I hear back from Sweetwater. Another swap? How long? Also, I live in fear that at any moment any of the remaining USB slots could die. No telling how long before I'm once again relegated to being able to only play tracks through the Opus'Quad's thankfully reliable, although somewhat laggy, wireless Pioneer DJ Link.
I think Pioneer at least owes me a cloud subscription that'll let me use my playlists from my IOS Rekordbox, not just the unsorted tracks. Because I haven't figured out how to do that yet without one.
HELP anyone. Ideas?