@djtective > Given that it sounds like you've troubleshooted where you can, and given the age of your unit, it sounds like you have a hardware fault. Please contact an authorised repair centre in your area to organise a repair - you can find the technical support contacts on the right of this page and they will be able to send you in the right direction.
My DJM500 is not showing any signal throught the right channel on the master output. On top of their not being any signal showing on the meters there is no sound coming from the right output. I have flip the switch from stereo to mono multiple times. My inputs are not shot since I still get sound in both channels on the cue monitors including the master cue. Need repair advice or some other type of trouble shooting. Any help would be of much appreciation.
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