Today I was playing with my new Nexus players and when I connected my DJM-2000 (FW ver. 2.01) to the PC I suddenly noticed it was not in my list of audio devices.
I took the following steps:
Opened device manager in windows and made sure all drivers where correctly installed, I even re-installed them.
Now I see two DJM-2000 devices appearing in my device manager under windows 7 64 bit.
- PIONEER DJM-2000 (this was only appears after installing drivers, the other one above will automatically appear)
I noticed a yellow exclamation mark, when I right clicked this I found the following information in the 'General' tab.
Device status: This device cannot start. (Code 10)
SO whenever I connect my DJM-2000 now, windows is detecting it, also the pioneer djm-2000 utility detects the mixer but for some reason the audio in/audio out part does not work :(
I tried a lot of things including factory reset on the mixer via the club menu, and switching a usb cable.
I communicated in the past with Pioneer over e-mail and I got a shortcode for entering a diagnostic mode, but sadly there is no speciffic usb diagnostic that I could find.
Can someone at pioneer please help me with steps I could try, or could any of you guys ask the engineers what I could try?
At this specific moment it would be a disaster if I had to send my DJM-2000 to a service center because I need the DJM-2000 for recording purposes.
My radioshows depend on it.
Thanks in advance!