[SOLVED] New firmware

@Phil > For future, you only need to type in French; we have a new translation tool at the side that can automatically perform the translations (that and I can read French.)  ;)

We've asked for an update on the status of pending changes for the MEP but haven't received a clear response yet.  I hope to get a solid answer in a couple of weeks when I'm in Japan.

Salut

Ok pour la reponse en esperant qu'il vont penser a nous.

Hello Pulse,

We are about a month further since your last message. Is there any information available ? 

When the update is coming  or what the engineers are working on ?  

If you can give us anything, that would be great!

Eagerly waiting for some updates or enhanced features.

<SNIP>

@Ramon > Why did you post a link to parcel delivery?

@jammiejammie > Sorry to say but it seems the project is dormant at this time as there is no anticipated update release.  I asked for them to reconsider it as the MEP is still widely used and there are several functions and features that the users would like to see improved or added.

Well this is a BIG BUMMER!

All the pioneer gear I owned worked like a charm! Without a firmware update, the MEP7000 will always be a "just an other mp3 player" for me. 

Bonjour

Pioneer me déçois de plus en plus!! Nous sommes trés nombreux a avoir un MEP7000 et nous sommes délaiser alors que l'on a été les premiers a acheter les MEP7000 qui allait permetre a Pioneer de se relancer dans les lecteurs MP3 car franchement il etait en retard a l'epoque par rapport a la concurence. Maintenant il on sortie d'autre machine et la on developpe pour les nouvelles machines. C'est sur pour Pioneer le MEP700 et un entré de gamme et préfere le laisser en sommeil pour vendre d'autre machines plus chere. JE DIT MERCI PIONEER pour votre marketing.... Comme toujours l'argent domine au détriment du consommateur..

@Phil > Pioneer released a great player in the MEP-7000 and they did update the firmware to correct issues.  What was left outstanding from those updates were a few "likes" (feature requests), but very few bugs were left behind.  The MEP is still a very capable unit but because the cost of development for firmware / drivers, it may be that they're opting not to allocate the resources to a product that is making very low sales numbers or could be near end-of-life.  I understand the business angle, but as a user of the MEP, I also understand your frustration with the lack of further updates to address your concerns or other lingering issues.  As I said, I'm doing my best to try and convince them that the users of this product, regardless of its age or the cost of development, should see one last update.  If I hear anything else, I'll be sure to post it.

Thanks for looking into this Pulse. It is bad news for the users that enjoy using the MEP.

Do you think there will be a new 19" rack mount to replace the MEP?

Iain

Not sure, but given the track record, there was quite a gap between the CMX-3000 and the MEP-7000, so even if there is something coming, I wouldn't guess it would arrive any time soon (based only on that information).

Salut

Pourquoi voulez vous que Pioneer sorte un nouvel appareil en 19'. Le MEP et trés bien il suffit juste de la faire evoluer et je pense que cela et possible. Mais Pioneer ne l'entent pas de cette maniere. Il vont le laisser dans l'etat car d'apres se qui et dit plus haut le developpement coute trop chere ?? Et oui le client paye et Pioneer sans mais plein les poche. Pour eux le produit et stable donc pourquoi s'enbetter a developper  No coment !!!!!!!! 

Any new update for the Mep would be Great!

Also, any plans on OS 10.7 Lion compatibility for both the latest Scratchlive 2.3, SL-3 and Pioneer MEP-7000 in the not so distant future? Denon HC-4500 works perfectly, but Pioneer MEP-7000 intermittently gets stuck where a loaded track can no longer be played either on Pioneer controller or Scratchlive 2.3 screen unless Scratchlive 2.3 gets rebooted on our MacBook Pro.  When this freeze occurs, you can still eject or load a track within the controller, but all loop buttons, in, out and exit light up with playing ability totally locked up and frozen until controller and software gets rebooted. We've also been experiencing since day one missing text for track artist and title being correctly displayed when selecting tracks on the SEP controller.I realize I shouldn't have installed Lion without checking for Serato compatibility issues first.  At least Denon HC-4500 works flawlessly for now.  If you don't handle these issues can you forward this email to the correct tech support working on these issues for continued support? We really love the faster action and response time of this Pioneer controller vs. Denon, but it seems that despite us purchasing the unit less than a year ago, you don't seem to have plans for updating it's firmware any time soon vs your single player units. We use the Rane MP-25 club mixer brand new with this 19 inch rack mountable system. This is still very popular with mobile DJ's for ease of transport. I hope we're not going to have to place this amazing Pionerr controller on Craiglist at this point. There us another DJ in our company using a similar system who will also have to come up with a solution with his MEP-7000. Looking forward to any assistance you can provide on our behalf. We both paid $1400 for these units and are very frustrated as you can see. Thanks for any feedback you can provide. Jerry Laskin

@ Jerry Laskin --> Seriously... You had to put this in 4 threads...?

I apologize but Pioneer does not allow a new post for the specific problem we're experiencing, so I did not know which to post to. We just want to get this issue resolved as our controller is new and unfortunately inoperable.

@Jerry > Yes, you can create a new thread in any forum.

I haven't heard anything to the contrary about support for Lion for the MEP, but as always, users who upgrade before the manufacturer has given a green-light are at risk of things not functioning.

I'm sorry you feel frustrated but we're all waiting for updates to the drivers for Lion.

hi Pulse. I've been the proud owner of a CMX 5000 and DJM600 for the last 11 years. I've just purchased a new? MEP 7000 that I was told would control my ipod (ipod yes... iTouch no) and that it would be plug and play with Traktor Pro 2... Hardly. So I sympathise with the users on here that still feel that in the interest of good will, Pioneer would consider a final update of this product. We're not all CDJ and DJM 2000 or nexus users. I would think that there has been good revenue from these products would help finance a firmware upgrade. Love your product still, a DJM 5000 is arriving this week too, can't wait.

Kindest regards

Phil

Oh BTW i'm windows 7, 16 gig ram i7 2.66 processor 64-bit

Hello, in Germany, some users wait for new updates. Bad behavior by Pioneer for a professional unit.

Is there a contact in Germany for our problems can also help. At German trade shows are not professionals

Sorry for my bad English

I would like to ask native pioneer instruments to finally correct the detection MEP700 in HID mode. Now only works HID in Traktor separately SEP-C1 :(

@Azu > Sorry, that was not Pioneer's decision.

Why Pioneer has requested fixes in Native Instruments?

FYI: The MEP drivers for OS X 10.7 (Lion) will be available in November, no word yet on any firmware updates.

I see that the MAC OSX Lion pages says that the software is planned end of January 2012... Any update on this and is this only a driver update or is a firmware update planned as well??? Hoping this may also help fix some bugs that this controller still has with Serato, like impropper names/artists being show on the MEP display and also freezing with the play pause buttons... Any updates are appreciated...

@Jason > I'm not entirely sure, at this point we can only assume they're releasing an updated driver for OS X Lion support at this time.

FWIW, the biggest problem with freezing on individual tracks has to do with embedded album artwork.

Thank You for the quick response and update...  Is it all on Serato or is Pioneer helping as well?  And is it just serato that is aware of the improper artists/song titles being displayed on the MEP or is pioneer aware as well?? Don't mean to be a pest, just frustrated... when the MEP works is great, I like it a lot more than my denon HD-4500, BUT with that said, my 4500 is a lot more stable with no issues...

Again, I'm not sure whose shoulders that falls upon, maybe one or the other but could be both, although I'm not sure what kind of rush either of them would be in to fix it.  Just glancing at the Serato forums will give you an idea of how busy they are with ALL the products they support.

Pulse, for the first time I can recall it mentioned, you suggest that album art (generally in the ID3 tag) on a specific track can be the cause of the MEP having problems or freezing. Please clarify this a little more. Is it the size of the art? The art with specific file types? The way the MEP tries to scale the art for the display? I am very, very curious to hear more.

It's known that album art can cause problems, regardless of the size.  As an example, we found early on that Beatport's MP3s had problems with the album art with the CDJs.  Removing (and re-adding it, or simply leaving it off) resulted in the exact same file causing no problems.

Bonjour.

Pour les images je vous conseilles de ne pas depasser les 400 X 400 car au desus celle ci ne s'affiche pas toujours et bloque le MEP 7000