Frank > First off, don't hit or drop your player, you only stand to do further damage to the unit.
You can try the force-eject pin, located on the bottom of the player -- remove it and try forcing the CD to eject by inserting the pin into the hole near the CD slot on the front of the unit.
If using the pin to force an eject once doesn't clear the problem, you may need to have the player serviced; technical support contacts are located to the right. --->