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CDJ-800 mk1 no scratching in vinyl mode

I have a CDJ-800 mk1.. it will play fine in vinyl mode, when I press the top of the platter, the vinyl stops, but it will not scratch back and forth, also the jog wheel will not respond when I push it back and forth to change tempo.... any suggestions?

Josh Poysnick

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@Josh > The problem is likely the platter switch sensors; please contact Pioneer technical support to locate an authorized repair shop near you, contact info is to the right.

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