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Rekordbox loads, analyzes a couple of tracks then crashes...every time!

0) Have you read the "READ ME FIRST" thread in its entirety before posting: Yes, I swear it!

1) Operating System: Windows 7 Home Premium 64 bit

2) OS Type: 64 bit

3) Rekordbox version: 1.5.0

4) Using LINK: Not got that far

4a) LINK Connection method: Not got this far

4b) Using with CDJs: Will be using them with 900s

5) Hard drive / Flash drive / SD card file system: Not sure sorry

5a) Does the device have multiple partitions: No

5b) If it's a flash drive, is it a U3 device: No

5c) With what utility did you format the device: Windows

6) Have you scanned your files for errors: Yes

7) Have you scanned your drive for errors: Yes

8) Is Rekordbox crashing at all: Yes. I have to run as administrator to get it to open and the very first time I used it I could import some playlists from iTunes but since that first time if crashes ever time I open it. I've uninstalled, deleted the hidden directories, re-installed, also tried an older version of rekordbox that came with the CDJs but still no joy. I open it, and it'll analyze a couple of tracks then crash...every time.

**8a) If crashing, is it resulting in: Problem Event Name:    APPCRASH

  Application Name:    Rekordbox.exe

  Application Version:    1.5.0.15

  Application Timestamp:    4e03290d

  Fault Module Name:    Rekordbox.exe

  Fault Module Version:    1.5.0.15

  Fault Module Timestamp:    4e03290d

  Exception Code:    c0000005

  Exception Offset:    00b1fb66

  OS Version:    6.1.7601.2.1.0.768.3

  Locale ID:    2057

  Additional Information 1:    0a9e

  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:    0a9e

  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

**

 8b) If not crashing, are there any error messages: Yes, as in 8a

9) Are you able to repeat / reproduce the problem: Yes

9a) If yes, can you do it consistently: Yes , every time

10) Any other notes regarding your setup only: Provide as much detail of the issue here

Darren Simmons

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@Darren > can you please download and run the SIW tool (it's a stand-alone diagnostic utility, no installation required).  Run SIW and then go to File > Create Report File > HTML and then EMAIL me the file (don't post it as an attachment here).

Pulse 0 voti
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Hi

 

I did a gig last night and the same thing happened - kept hanging while analyzing.

 

Turned out it was just one particular track that was messing it up - took a while to work out which one as I had to us trial & error and remove the tracks waiting to be analyzed from their original locations so that it couldn't find the tracks and move on to analyzing the next one.

 

Eventually I scaled it down to one track and as soon as this was removed it solved everything.

 

You may want to try that as there may just be a glitch in one of your mp3s which is buggering up the rest....

Steve Taylor 0 voti
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