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Cdj 2000 Nexus Freezes on slip mode and skipping loops. 1.30 Version

Hello, i've bought 2 brand new cdjs 2000 nexus and i have updated them to 1.30 firmware version without any problem.

I'm facing some errors during daily use: Sometimes when i set a loop (using manual in and out mode or with touchstrip) my cdjs show that the loop is active but when it comes to its end they skips it and go ahead in the song like that was no loop set, even if the light are still showing an active loop!

This happens with slip mode too, sometimes when i set a slip phrase (1/4 or any other) my cdjs FREEZES COMPLETELY for 2 seconds or more and the output audio FREEZES TOO! causing a silence until my cdjs returns to work and continue to play the song....

I'm using an usb 3.0 fat 32 sticks (Kingston DataTraveler G4) with mp3 320kbps songs all analyzed through rekordbox software. The cdjs are linked one to each other using a LAN cable. I have already tried with other usb sticks and the problem persist (even if not using link mode).

What can i do to solve this issue? It is quite serious and has already caused me problems during the sets.

Angelo Anzalone

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@Angelo > Sorry to hear of this problem, could you please record a video so we can show the engineers what's going on?

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Thanks Angelo, that perfectly illustrates the issue and eliminates any question as to exactly what is happening! I'll pass this along to our product manager and post a reply when I have some info for you.

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Update: Yesterday i while i was playing with the cdjs a song was "lagging" until it stopped and showed up a "cannot play" error. I tried to skip to another song and it was only show cannot play error for every track until i restarted both cdjs... This thing really needs to be fixed.

Angelo Anzalone 0 voti
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@Angelo > How many tracks are on your export device? Have you tried using another make/model USB drive?

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There are 1573 Tracks in total, all perfectly organized in various playlist and folders, all analyzed with lastest rekordbox version. I've now freshly formatted my usb stick with the kingston tool and copied again all the files (Pioneer and Content folders), now i will test it again and i will try a smaller different usb stick too.

I will report here test results.

Angelo Anzalone 0 voti
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@Angelo > Thanks; 1573 tracks isn't many, if it were like 30,000 that's when I start to get concerned about the database size causing an issue.

Please try exporting again rather than simply copying the files / folders back to the device.

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Tested with same usb stick: the cdj in USB mode seems to not have any issue, when i use the other one that is in LINK mode and try some slip mode here it freezes.. can be a LAN cable issue maybe? :/

I'm trying to switch to another LAN cable and i will report restults.

Angelo Anzalone 0 voti
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Update: Changed cable, tried again for more time.

I noticed that the issue happens even in the cdj that is using usb mode, so is not a link issue or a cable fault i think. The last thing i can try is another usb stick, so i will try for it and report there.

Angelo Anzalone 0 voti
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Update 2: The issue seems to be solved using another usb stick (32 GB) same model and same brand, this thing is very strange.. really i don't know what to do at this point.

Angelo Anzalone 0 voti
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Any further updates on consistency of when the issue occurs?

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At this moment issue seems to be solved after a format and recopy of all the files in the usb stick.. but i don't guarantee that is completely resolved because it was a little bit random.. i will update this topic if i have this issue again.

Angelo Anzalone 0 voti
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So far the issue of cdj freezing during slip mode using USB stick alone seems to be working for me,i will check if with RB it gives any issues,i will report if anything changes.

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