Commento ufficiale
@H > Sorry to hear that happened - you're right, our products, regardless of how much was paid, should not fail that soon. This is exactly why we provide our customers with a 1-year warranty to cover our products in case of the unlikely and untimely failure of the components.
This is not typical and while I understand your frustration, you telling others not to buy Pioneer DJ products based on your experience is a bit of an overreaction.
I trust that your mixer will be repaired, packaged properly, returned to you in a satisfactory condition. However, as we don't provide the transportation services, any damage caused in shipping would be the responsibility of the courier and should that occur, I would direct you to make any claims necessary for that company to reimburse you per their terms and your insurance.