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CDJ 2000 NXS2 FREEZES WHILE USING TRAKTOR PRO 2 2.11.3

I am using Traktor Pro 2 for many years and i am using it with many Pioneer Cd Players like CDJ 2000 NXS - CDJ 900 NXS and i had never have a problem with them.But when i am using CDJ 2000 NXS2 the players freeze suddenly while playing and couldn`t do anything on the cd player except turning it off.I am running the latest Traktor Pro 2 version and all the CDJ 2000 NXS2 have the latest firmware installed.What can be the problem?Please anybody help asap 

Birhan

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That doesn't give us much to go on...

What's the computer specs / OS?

Dod the software freeze or just the players?

Do you have anything else connected via USB?

etc. Any other info you can provide may be useful.

Pulse 0 voti
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I am using Macbook Pro Retina 2,4 GHz i5 with 4 GB Ram and High Sierra MacOS

Just the players are freezing

I got a recordboxed usb connected to one cd player

And i am using the latest version of Traktor and the latest version of firmware of CDJ NXS2 

Birhan 0 voti
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Hello Birhan, 

CDJ-2000NXS2 engineers would like to ask you some questions below.

・Does the freeze occur when playing specific tracks? Or, with any tracks? 

・If freeze occurs only with specific tracks, please send us those track files and the tracks you played before and after the tracks. Please use any file sharing service such as Google Drive or DropBox to send such track files.

Thank you for your kind cooperation.

CRM, Pioneer DJ

Keiko 0 voti
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It freezes with any tracks while i am scrolling down with the wheel of the cdj the cdj suddenly freezes and you can not do anything with the cdj except turning it off.

Birhan 0 voti
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I tried it with Traktor Pro 3 and still having the same problem

Birhan 0 voti
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