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Pioneer XDJ-RX2 Cue making popping and crackling sounds

I paid alot of money for this gear it has been sitting at home on my desk, i always have been taking really good care of it and never dropped it or spilled liquids on it. I have this clicking and popping sound when i press cue on the channel im mixing in next, it happens on both sides. I have a festival coming up soon and I can't even bring my gear with me.. so now i have to learn whatever gear they have there on the fly? I have always been happy with pioneer so i saved money to buy this awesome piece of gear that seems to have some kind of hardware issue. I tried resetting it, updating firmware multiple times. various audio files/file types and its always the same issue. 

please help

Matthew Shaw

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also tried multiple usb sticks in FAT32 as i prefer to dj only on the USB drives and not running it from rekordbox on the pc

Matthew Shaw 0 票
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i feel like i keep getting brushed off, is it because my warranty is expired? seems like an issue lots of people are having, seems unfair i have to pay for it to be serviced when it's more than likely a defect.

 

Matthew Shaw 0 票
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