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I'll get you to file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to further assist in troubleshooting this issue. Thanks!
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Backup Library Function Constantly Fails
Every time I try to backup my library to an external harddrive it stops after 11 GB of files have been backed up. I have attempted this about 8 times now and every time it fails and when I check the folder in the external drive it is 11 GB worth of files backed up. How does this keep happening?
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It could be due to a file with invalid characters or a path longer than 256 characters. Have you checked the log files in your user Documents/rekordbox folder?
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That folder is empty. I have hidden files as viewable as well, if that makes any difference.
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