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Issue with Creative Plan payment

Hi, I'm running on trial Creative Plan (expired from some days ago) but I want to pay for the yearly subscription. I have checked the price (local currency) at the moment to accept the trial start and my credit card was accepted, but I believe Pioneer is trying to take the subscription fee in USD and not in my local currency.

Actually my plan is canceled and there is no way to pay for it.

What should I do to fix this situation, to pay, and restore my current Creative Plan again?

Eduardo Soria 回答済み



Because you cancelled it, you're "locked in" and can't renew until the period has expired. To get more info, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

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