Hi, I have just purchased a new Macbook pro last week. I Migrated everything over from my old Macbook and updated to the latest version of Ventura. I uninstalled Rekordbox as it seemed to have issues opening it, but now I cannot get Rekordbox to even install as it gives me an error every time - 'The Installation Failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.' I had thought from previous posts that Ventura should be compatible so I can't work out what's wrong - please help as this has rendered my DDJ-800's useless at the minute.
Hi Craig,
You may have the security blocking installation; open the System Settings > Privacy & Security:
Additionally, if you have downloaded it using Safari, please try using a different browser as Safari can corrupt files when it automatically unzips them.
If that doesn't resolve the issue, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
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