Contact technical support from the links at the right.
I have the same broken plastic piece as the other guys, also the rubber coating on Top of the headband is pealing off. They're over 12 months old so no warranty is available to me. Is there anywhere I can buy a new headband piece from?
I have a brand new pair that this is happening to! I was told by the retailer, that I could check the others in stock - they all had the same issue. was debating on completely disassembling them, piece by piece. Then stripping them, and having a custom finish done. It would resolve the issue and I would get the exact color scheme I wanted in the first place. Or since I couldn't grab a pair of the Swarovski's, maybe i'll get that done .....
Technical support was useless when i rang them. They fobbed me of to another company who where not bothered either.
Same here. Cost nearly as much as a new pair to be repaired. These will be the last pio headphones I ever buy. Really bad design on the headband imo.