0) Have you read the "READ ME FIRST" thread in its entirety before posting: Yes, I swear it!
1) Operating System: Windows 7 Home Premium 64 bit
2) OS Type: 64 bit
3) Rekordbox version: 1.5.0
4) Using LINK: Not got that far
4a) LINK Connection method: Not got this far
4b) Using with CDJs: Will be using them with 900s
5) Hard drive / Flash drive / SD card file system: Not sure sorry
5a) Does the device have multiple partitions: No
5b) If it's a flash drive, is it a U3 device: No
5c) With what utility did you format the device: Windows
6) Have you scanned your files for errors: Yes
7) Have you scanned your drive for errors: Yes
8) Is Rekordbox crashing at all: Yes. I have to run as administrator to get it to open and the very first time I used it I could import some playlists from iTunes but since that first time if crashes ever time I open it. I've uninstalled, deleted the hidden directories, re-installed, also tried an older version of rekordbox that came with the CDJs but still no joy. I open it, and it'll analyze a couple of tracks then crash...every time.
**8a) If crashing, is it resulting in: Problem Event Name: APPCRASH
Application Name: Rekordbox.exe
Application Version: 1.5.0.15
Application Timestamp: 4e03290d
Fault Module Name: Rekordbox.exe
Fault Module Version: 1.5.0.15
Fault Module Timestamp: 4e03290d
Exception Code: c0000005
Exception Offset: 00b1fb66
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
**
8b) If not crashing, are there any error messages: Yes, as in 8a
9) Are you able to repeat / reproduce the problem: Yes
9a) If yes, can you do it consistently: Yes , every time
10) Any other notes regarding your setup only: Provide as much detail of the issue here:
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@Darren > can you please download and run the SIW tool (it's a stand-alone diagnostic utility, no installation required). Run SIW and then go to File > Create Report File > HTML and then EMAIL me the file (don't post it as an attachment here).
Hi
I did a gig last night and the same thing happened - kept hanging while analyzing.
Turned out it was just one particular track that was messing it up - took a while to work out which one as I had to us trial & error and remove the tracks waiting to be analyzed from their original locations so that it couldn't find the tracks and move on to analyzing the next one.
Eventually I scaled it down to one track and as soon as this was removed it solved everything.
You may want to try that as there may just be a glitch in one of your mp3s which is buggering up the rest....
