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Rekordbox does not start after installation on clean Win XP SP3

Crashes just after installation on new PC (clean Windows XP SP3). Rekordbox does not start at all giving error message.

0) Have you read the "READ ME FIRST" thread in its entirety before posting: I swear it!

1) Operating System: XP

2) OS Type: 32bit

3) Rekordbox version: 1.5.0.15 (same problem with 1.4.1.0)

4) Using LINK: No

5) Hard drive / Flash drive / SD card file system: PC=NTFS / SDcard=FAT32

6) Have you scanned your files for errors: Yes

7) Have you scanned your drive for errors: Yes

8) Is Rekordbox crashing at all: Yes

** 8a) If crashing, is it resulting in*: an error message

**9) Are you able to repeat / reproduce the problem
: Yes (it crashes always)

*
9a) If yes, can you do it consistently*: Yes

**10) Any other notes regarding your setup only
:

**Provide as much detail of the issue here
*: Win XP,SP 3, HP Elitebook 8440p, Rekordbox crashes from the first time, I do not have datafile.edb file, I tryed the older version 1.4.1.0 - crashes also.

I installed the same version on 3 different PCs (all Win XP), results:

1st PC: not running at all (crashes everytime)

2nd PC: was running well, then was crashing several weeks, then war running well again (without any change in PC)

3rd PC: running well

dj-andy 回答済み

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7件のコメント

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@dj-andy > Thanks - can you please download and run the SIW tool (it's a stand-alone diagnostic utility, no installation required).  Run SIW and then go to File > Create Report File > HTML and then EMAIL me the file (don't post it as an attachment here).

Pulse 0 票
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Hi dj-andy.

I have an issue as well with rekordbox. Installed well, but when I want to run, appears the message, "...This is not valid win32 app."

I've maked a SIW report, where can I send it ?

Alex Xenon 0 票
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@Alex > If you're running rekordbox on Windows XP, that's the problem -- XP is no longer supported, only Windows 7/8/10.

Pulse 0 票
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hello,

can you please tell me wich is the last version of rekordbox that can run on windows XP ?

(and where can i download it? ;)

Jay Revgratz 0 票
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Windows XP was officially at "end of life" in April of 2014, 13 years after its initial release, which is way longer than an operating system should have support. Since then, Microsoft has released Windows Vista, 7, 8, 8.1 and 10.

rekordbox 3 had dropped support for Vista, and we are no longer providing rekordbox 2 as it required a license from a server which is no longer in use.

I'm sorry, but you're going to have to upgrade your computer. It's time to move on from XP.

Pulse 0 票
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Ok, thx for ur answer.

i'll have to try win7 as a guest virtual machine running on my windows xp 64 :P

So, instead of rekordbox for windows XP, can i have the "slip mode lock" update for my xdj 1000 ? :))))

( i know xmas is far away, but it's my birthday soon ;)

Jay Revgratz 0 票
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Unless your virtual machine can also fake out the type of processor, your XP box may be too old to meet the minimum requirements.

And no info on the slip mode function, sorry.

Pulse 0 票
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