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@juwhan >Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
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Looking for an answer to this ... I didn't readily find a way of changing anything about my profile when I logged-in with one account, and when trying another, it had lost my password and the reset link never sent me the email!
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At installation, rekordbox does not ask for a key anymore. The registration is done through the kuvo account. How do we reinstall rekordbox if we forget our kuvo passwords?
There is also the case when we renounce to an old email address and we need to assign the new one. There needs to be a way to change these settings!
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How do we reinstall rekordbox if we forget our kuvo passwords?
Click on "forgot your password" and reset it
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Thanks for your answers!
I haven't tried this yet because i do not find myself in the situation of forgetting my password. And, as Pules mentioned above, the reset link is not working.
I have a new email address and i need to assigned to the kuvo account.
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@Marian > Here's the steps to change the info...
- Press [LOG IN] to login KUVO.
- Click [CONNECT] at the top of the KUVO webpage.
- Click [EDIT PROFILE] on top right of the page.
- Scroll far down to the section [CONTACT & PRIVACY SETTINGS], find [E-MAIL] and click [EDIT] below it.
- Here, you can change your email address by following the instructions shown in the screen.
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How do i deactivate my license key if my computer has beens stolen
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