Have a feature request or suggestion? Post your idea here!

投稿

2フォロワー フォローする
0
Avatar

Unexpected Application Error while opening on OS X 10.10

Hi,

I have this problem for a long time now and I simply cant open Rekordbox 3 anymore. (Unexpected Application Error)

I have OS X 10.10 and I have a crash report which I want to send to you so you can investigate it because I dont know what else to do.

PLEASE HELP!

magino

投稿コメントは受け付けていません。

9件のコメント

0
Avatar

Hi, unfortunately it didn't worked. Im also sure that I copy and pasted it like described! Any other suggestions?

Its still the same error sign (Unexpected Application Error)

magino 0 票
コメントアクション パーマリンク
0
Avatar

Are there any other suggestions please? This is ridicilous, I have a perfectly running macbook pro 2011 where everything else runs perfectly but only your software has got this problems! please help!

magino 0 票
コメントアクション パーマリンク
0
Avatar

Can you please go into the  /Users/yourusername/Library/Pioneer/rekordbox/crashes folder and delete everything there, then launch the program and allow it to crash - it should generate a new crash log file. Please attach that here.

Pulse 0 票
コメントアクション パーマリンク
0
Avatar

@magino > Could you please go into rekordbox (if / when it launches), go to Preferences > View and find the checkbox at the bottom: Waveform drawing and uncheck the box beside it. Reboot rekordbox and tell me if the crashing still occurs.

Pulse 0 票
コメントアクション パーマリンク
0
Avatar

Im sorry but if you read my message above, I did that solution and the waveform drawing is defintely off. I remember also at times when it opened that it was never on. Any other ideas? Does my crash report not help? This is really not normal, any other programs are working like a charm!

magino 0 票
コメントアクション パーマリンク
0
Avatar

Sorry, I don't always have time to go back and re-read every detail when I'm helping across several hundred threads. ;)

I've passed the log to engineers for further assistance.

Pulse 0 票
コメントアクション パーマリンク
0
Avatar

Thank you. Ive got the message that he wanted to access the file.
Please let me know if there is any news! Thanks!

magino 0 票
コメントアクション パーマリンク