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Preferences > License > Click "Deactivate"
Is it possible to transfer a Rekordbox DJ license to someone else? I have come to the conclusion that I won't use the performance mode and want to give a friend the opportunity to use my license.
Preferences > License > Click "Deactivate"
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You would have to deactivate it on your computer and then activate it on another one.
How do I unregister my license? I have tried rekordbox DJ on two different computers and don't want me friend not being able to activate it, have read other threads about this problem. It's a birthday gift so I really want it to work straight away :)
Have you got this somehow resolved? Was deactivating enough or you had to do something else?
Sorry no, it turned out my friend wanted my Traktor license instead.
Thanks Henrik.
@Jay what else needs to be done except deactivating the license in order to use the license key under another account?
Thanks!
Dear Henrik,
It's possible that the License is not deactivated on your KUVO Profile.
How if my friend activate on his own email address and now i want to activate in my own account because the unit is giving to me , thanks
@Godfrey > Your friend has to deactivate it first or he/she has to file a rekordbox inquiry to have our support team assist.
What to do if I do not have access to a computer ?
damaged disc
Hola yo necesito que me traspasen la licencia de una ddj rr de segunda mano, he enviado correo con todos los datos suficientes, factura, serial, numero de licencia.. Etc etc. Hola pioneer dj?
@DJ Żuczek > If you don't have access to a computer how are you supposed to use the software?
@Noel > Please file a rekordbox inquiry to have our support team assist you.
I just bought a did tax I have all license keys and previous owner has deactivated his and it won't let me register plz plz plz I need help
Sorry ddj rzx
@Keith > Deactivation doesn't un-register the licenses from his account; he has to file a support ticket and request that they are removed so you can then register them to your account and activate the installation.
Appreacit the reply I have discussed this with the previous owner and he is going submit support ticket when he gets home from work lets see what happens in the case that something goes wrong I have all 3 cards with the serial numbers and the unit and original packing is there another way this can be done or by photos of hardware and original serial numbers on original cards or will I be at a loss thanks
How to file a support ticket?
You can file an inquiry ticket here.