[Solved] Plus pack??

After having issues with rekordbox and my laptop getting a virus ive had to reset windows, and reinstall rekordbox, all is fine but I've lost my plus pack that it came with and can't seem to get it back? Any ideas because I'm stuck!!

Michael Lawes 2016年09月13日 09:59 回答済み

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Have you signed back in to your Kuvo account in the rekordbox?

Marek 2016年09月13日 10:18 0 票

Yeah have re entered my licence key and resigned into kuvo, I'll double check tonight but I'm 99.9% sure I have

Michael Lawes 2016年09月13日 10:20 0 票

So when you try to activate your license, what does it say?

Marek 2016年09月13日 10:21 0 票

Works as per usual, have no problems using rekordbox etc just can't find the plus pack I had originally

Michael Lawes 2016年09月13日 10:22 0 票

And when you go to settings -> licences, is the plus pack there shown as activated?

if not, what happens when you try to click activate and inserts your licence code there?

Marek 2016年09月13日 10:45 0 票

Couldn't tell you right now as I'm at work, but I'll look tonight and post up my results, cheers marek

Michael Lawes 2016年09月13日 11:13 0 票

If all else fails, file a support inquiry here. Our rekordbox team will be happy to assist you.

Mark Gallo 2016年09月13日 14:34 0 票

All sorted now re entered key and it was fine, cheers guys

Michael Lawes 2016年09月14日 15:22 0 票