Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
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Hello,
I have a problem with the recordings. Under osx, user rights are all correct. When I want to record, the software refuses and asks me to relocate the recording folder. Looks like it's not picking up the setting. I have to go back to preferences each time. I reinstalled the software completely, it worked for 3 months and again the problem is there! Do you have any ideas ? thank you for your collaboration
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Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.