I got my flx10 today, same issue.
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DDJ FLX10 sampler cue
I purchased a DDJ-FLX10 to replace my DDJ-1000SRT. Unfortunately, I can't get the sampler cue button to behave the same as my DDJ-1000SRT. I have the sampler set up in serato to output using the Auxiliary output (indicated by "A"). when i press a sample, i don't hear it on my headphones unless the sampler volume is up (in which case, i hear the sample out my speakers also, which i don't want because i want to cue it first and prepare it before sending it out the speakers).
in my DDJ-1000SRT, I can hear the sample on my headphones when the sampler cue button is engaged, even if the sampler volume is at zero). is this a known problem?
i know that i can send the sampler's output to another channel (say channel 3) and cue it there, which works even when the sampler volume is down), but i don't want to burn one channel just for this. I'm pretty sure that i should be able to cue/hear the sample on my headphones even when the sampler volume is turned down.
Has anyone noticed this? or have any recommendations to fix it? Thanks.
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same issue
I just had the same issue and fixed it by doing something simple and stupid. I unloaded my samples and re-loaded them and now they are all working. They also maintained their previous settings as well (gate, oneshot etc.)
For reference I'm on rekordbox 7 latest version and FLX10 on firmware 1.13
Hope it works for you!
You generally CANNOT cue the sampler at full pre-volume level unless it is routed through a Word hurdle deck/channel path.