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@Jake > Sorry to hear that; I'd suggest returning the DDJ to the retailer for an exchange - it does sound like a hardware fault.
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My ddi 1000 has been a problem since I bought it, the cue points only color up green, the sound only comes out of my max laptop and not my Adam audio speakers. and also there is no sound coming from my headphones. Everything is hooked up correctly and I have the updated drivers and firmware.
@Jake > Sorry to hear that; I'd suggest returning the DDJ to the retailer for an exchange - it does sound like a hardware fault.
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It might be wise to trade your unit in for a new one if it has had problems from the start.