Hey guys I’m new to the forum here so I hope that I’m posting my question in the correct place. So I have the Ddj-sr and the platter was non responsive on Friday while I was doing a wedding thank goodness for the cue points lol no one could tell. So I went to the pioneer website to check if there is a firmware update i’m currently using a mackbook pro but I can’t get passed the security part for the download process. And body know how to get around this issue so I can continue the update if there is one available.