Sorry to hear that, changing it out on your own is not advisable so your best bet would be to please contact Pioneer DJ technical support in your region to have your hardware inspected and/or serviced.
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I've accidentally damaged my Pioneer XDJ-RX2's screen display. The touch have not problem and it work perfectly but the glass of the screen is chipped.
It is possibile to change it? Only the glass of the screen? How much it could be the price?
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Sorry to hear that, changing it out on your own is not advisable so your best bet would be to please contact Pioneer DJ technical support in your region to have your hardware inspected and/or serviced.