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If you just bought them, take them back to the retailer for an exchange.
If you're beyond the return period but under a year from purchase, they're under warranty and we'll fix them no problem.
If you've had them for longer than a year, one of our awesome authorized service centres can fix them for you.
But as a side note, I'd love to see that video hit a million. Should you decide to post it, please provide a link here so you can get more views. Make sure it's monetized so you can get that sweet YouTube ad money!