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Hey guys, we're currently tracking an issue with this -- I'll ask you to please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue. Thanks.
Hello,
i am using a DJM-450 with the latest firmware 1.06 and i never had any problems, recording with the DJM-REC app on my iPhone 8. Now i'm using an iPhone 12 mini with iOS 14.6 and recorded an hour of music today.
At the beginning everything was fine, but after 3 minutes it started to crackle and over the minutes it became louder and more extreme. (I can attach a link to a soundfile if you want.)
I like to add that it's not a gain problem, because i am recording at about -18 dB.
Can you please help me with that?
Hey guys, we're currently tracking an issue with this -- I'll ask you to please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue. Thanks.
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Getting the same through my brand new DJM-750 when recording to iPhone XS through the DJM-RC app. Any tips would be appreciated.
This needs to be adressed asap. Already ruined the recording of big productions.
Same problem here! I have a brand new DJM 900 NXS2. Have recorded using DJM-Rec multiple times before with no issues. And now suddenly every set has that crackling sound. Set sounds fine the first few minutes, but the crackling sound gets worse the longer I play. Had booked crew and equipment for $20 000 worth that day, and the audio is unbearable to listen to. Would have thought after buying three new CDJ 3000 and DJM 900NXS2 the audio would sound okay. There is no gain problem here either. DJM 900 NXS2 is updated to the latest firmware as well. Set is recorded with iPhone 12. With iOS 14.6