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XDJ XZ Jog wheel issue

My XDJ XZ is experiencing problems with the right jog wheel. when i touch the side of the jog to move the track forward or back when mixing it stops the track like pushing down on the platter does.

I am using the latest firmware and the left jog works perfectly.

Its impossible to mix as everytime it try to move the track it tries to stop please see video for further details.


It would be great to get some help or to see if anyone else is experiencing this 

David Goodman