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This could have actually been a rekordbox freeze; please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
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XDJ RX 3 crash
- On Saturday my new XDJ RX3 crashed while loading track 75. I had to use the performance mode, otherwise the RB-DMX1 will not work with the XDJ RX3. The device completely froze and the sound was gone. It only worked again when I switched the device off and on again. Current firmware: 1.11 Mac OS: 12.2.1
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Please add a firmware update that will prevent these crashes. Otherwise I have to send the device back.
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Please try updating to the latest RX3 firmware (1.13) released today:
https://www.pioneerdj.com/en/support/software/all-in-one-system/xdj-rx3/#firmware-update
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