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@Lucas > I would start by verifying that the file encoding falls within the compatible bit depth / sample rate maximums, per page 7 of the CDJ-2000NXS owner's manual:

Hi everyone,
When playing around with CDJs in a music store, some of my files could not be played by the player. There was a "unsupported format" error on 3 different players (CDJ900NXS, XDJ-1000Mk2, CDJ 2000NXS). The files in questions were converted from a cubase wav export, default settings, to aiff, which is supposed to be supported by all recent players (correct me if I'm wrong...), and can be read properly on rekordbox (including with my DDJ-RX controller).
Other files which were converted to aiff the exact same way were played correctly.
What is the problem with those files, and how can I solve this?
Thanks!
@Lucas > I would start by verifying that the file encoding falls within the compatible bit depth / sample rate maximums, per page 7 of the CDJ-2000NXS owner's manual:

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