I've only just got a DDJ-RZ (almost 2 weeks now), I have it running on Windows 10, 64-Bit, 16GB RAM. I'm using a Supermicro X9SCL-F mainboard, and a Nvidia EN210 Silent Videocard. Storage is a Intel 480GB SSD.
At random, Windows gives me a blue screen (hard crash) and reboots. I've not succeeded in picturing the screen, but it seems that the component that's failing is the DDJ-RZ 64 Bit driver.sys, and something with IRQ LESS OR EQUAL, and then the machine reboots.
This occurs even when I'm not even using RB. I once even had it after the crash/reboot, it was idle, and it crashed again after 15 minutes. The DDJ-RZ was on and connected via USB.
I'm using the latest firmware (1.10) and drivers (1.110). Windows is up to date. This PC is used only for DJ-ing, so it has very little software installed apart from RB (latest version).
Is this a known problem?
@Frederique > Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
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