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Tracks suddenly lost audio

I'm using RB in performance mode with either a DDJ RR or Nexus setup in HID.

Since updating to 5.0 some tracks have randomly lost audio. The tracks load fine but no audio plays, regardless of mixer fader position or hold effects. I can stop and start the tracks and the wavefrom is visible in the player but no audio is present and no audio is represented on the in software mixer

These are tracks that have been played previously perfectly fine and feature in my histories. If I switch to export mode the tracks also play fine so it is something to do with performance mode.

It has happened a few times while i've been playing live to a crowd so a new track has to be selected quickly when I realise no audio will play. If I find the track in finder, duplicate it and then load that its fine. 

Any ideas?

Martyn Hand Respondido

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Could be something to do with the entry in the database, but I'll direct you to please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

Pulse
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I am having the same type of issue with rekorbox ver 5.0.2 in performance mode on MacOS.

I've been able to isolate the issue in the software. Tracks loaded in performance mode have no audio. This video shows the steps to reproduce the issue.

https://youtu.be/d6l7wjWQp5s

 

 

robert91303 0 votos
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@Robert > You removed the post that you made -- and watching the video you posted, the problem is your configuration; assign the mixer as your output device, and make sure it's set to EXTERNAL mixer mode.

Pulse 0 votos
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@Robert > If it has nothing to do with that setup, why did you delete the post?

I see you also have Loopback installed - if you can please post screenshots of the Loopback window, as well as the Audio Devices tab of your Audio MIDI Devices window.

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