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Anyone actually answer in customer services?

I've been trying to get this sorted, i have recently bought a used DDJ RX and the seller said he has disabled the rekordbox dj software from his account but the software keeps saying an error and that only one code per one software.

anyone here point me to somewhere to get this sorted

 

cheers

Anthony Banks Respondido

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Yes - this, and within 2 hours of you posting it... but we can't address licensing issues here, you'll need to file an inquiry ticket to have our rekordbox team resolve that for you.

And if the user said he'd sell you the license, then yes, he should have disabled it, but then it could be a case of your word against his - and if he decides to tell us he wasn't selling it, he is within his right to keep it and sell the DDJ separately.

Pulse
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