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complaint

I took many years working dj . and I have seen many changes over the years . and I have complained here very many times with rekordbox crash , and no help any , or me, or anyone. We should ask those who have been deceived by rekordbox and denounce and promote this ridiculous pioneer . you remember when they ruined technics sldz1200 ?? they returned not to sell anything else. then do the same with videos and complaints to the reign of these unpresentable pioneer runs out!

juan carlos nieto navas Respondido

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Sorry you are having issues, but many DJ's are using rekordbox flawlessly.

You already have 2 support tickets open with the rekordbox team so I urge you to be patient with them while they try to provide you with support.

 

Mark Gallo
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as I explain to my business 400 clients when they run out music because of his incompetence , I have two open cases ? remember, unless expel me , I 'll keep going until not solve the problem .

juan carlos nieto navas 0 votos
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Dear Mark gallo ... when you make something as reliable as it did technics With SL1200MK2 , let me know. Meantime, center yourself to your satisfied customers.

juan carlos nieto navas 0 votos
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Should be happy you got a response, i have had unaddressed posts on this forum since 2014....pioneer software support is about as bad as it gets.

Duncan Shortt 0 votos
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I know how you feel, pioneer never listen.  I have crash issue with my mac.

Tega Ologe 0 votos
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I'm starting to think I've made a mistake with the purchase of my RR... I've spent a week trying to get it to work right. I can't tell if it's the controller or the software that is messing up. I am having every problem listed in these threads(I've read thru them all) and gotten answers to somethings(list settings not saving next time app is loaded) and have tried to get my comp usage down below 90% with no luck.

Good thing I have not let go of my SR yet!

Michael Filly 0 votos
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Aqui pueden ver el caso que me hacen.... miren la fecha las fechas, y aun nada de respuestas.

 

Pido Respuestas inmediatas, sinverguenzas!:

 

 

  • Avatar
    Roel


    I'm not sure what reason is causing rekordbox to behave like this on your computer.  Can you please check for .dmp files in the following location?

    ~/Library/Pioneer/rekordbox/Crashes

    You can go from Finder> Go > Go to Folder...

    If there are recent .dmp files, please sent them to us.

    With kind regards,

    Pioneer DJ support
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  • sldz1200 

    Tal como me pidio en la ultima conversacion, aqui le dejo el archivo "dmp". 
    Necesito solucion urgente, esto es una verguenza.

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  • sldz1200 

    Aun estoy esperando su respuesta.

     

     

    A dia de  hoy, ninguna respuesta recibida, felicitaciones!!

juan carlos nieto navas 0 votos
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@sldz1200>  I'm not sure you're understanding me correctly.  Maybe there is a miscommunication due to the language barrier.  You currently have 2 support tickets open.  You will not be "expelled."  I was simply asking you to remain patient with the support agents handling those support tickets as they have a fairly large workload.

 

@Yourdj1on> In your "disappointment" thread, you were asked by a moderator to file a support inquiry for further assistance.  You did not.

 

@Michael Filly> Both issues you listed are known issues and will be addressed in future updates, as posted in those original threads.

 

 

Mark Gallo 1 voto
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Lo he entendido todo, lo que no soy es gilipoyas.  Para que cojones me pedis el archivo dmp??  si despues ni lo mirais???

MIra, iros a la mierda todos.  

 

juan carlos nieto navas 0 votos
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Love to see some kind of response to this please:-

 

https://forums.pioneerdj.com/hc/en-us/community/posts/203065449-Fresh-rekordbox-install-on-a-new-machine-E8302-C611-error

 

only been waiting since November 2014...

 

Ridiculous that you have to hijack other peoples threads to get any kind of response.  This error has been around for over 5 years, its about time it gets addressed no?

Duncan Shortt 0 votos
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