DDJ sb2 Fader Bleeding

I purchased a ddj SB2 approximately 4 months ago, and noticed intermittent occurrence of the  fader bleeding, which stops when I press the when I press the Filter Fade button; however, when that button is pressed, the headphone stops working.

I am using the latest version of serato dj; however, it was the same prior to me upgrading the serato software.

is there any recommendations; it happens each time I use the device.