Comentário oficial
Hello Andrew,
Please check the driver and firmware versions in the way shown below.
From Start menu > Pioneer > DDJ-SB, open "DDJ_SB2 Version Display Utility" and check the versions of driver and firmware shown there.
If they are not shown, you may have failed in installing them.
Please download and install the right ones for your computer from the link below.
Make sure to read the Update Instructions in the page, too.
https://www.pioneerdj.com/en/support/software/ddj-sb/
If you still have any issues, please let us know.
Thanks,
CRM, Pioneer DJ