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Rekordbox: loaded track shows but cannot press play button...

0) Have you read the "READ ME FIRST" thread in its entirety AND TRIED THE SOLUTIONS THERE before posting: Yes, I swear it!
1) Operating System: Windows 10 
2) OS Type: 64bit 
3) rekordbox version:  just updated to v 5.2.0
4) Using LINK: No 
4b) LINK Connection method: n/a
4c) Using with CDJs: (DDJ-RR)
5) Source Hard drive / Flash drive / SD card file system: using the lap top hard drive 
5b) Connection type: USB2.0
5c) Does the device have multiple partitions: No
5d) If it's a flash drive, is it a U3 device: Not a flash drive
5e) With what utility did you format the device: (n/a)
6) Export Hard drive / Flash drive / SD card file system: n/a
6b) Connection type: (USB2.0) 
6c) Does the device have multiple partitions: No 
6d) If it's a flash drive, is it a U3 device: Not a flash drive
6e) With what utility did you format the device: (n/a)
7) Have you scanned your files for errors: Yes
7b) Have you scanned your drive for errors: Yes
8) Is rekordbox crashing at all: No
8a) If crashing, is it resulting in: (not crashing)
8b) If not crashing, are there any error messages: No
9) Are you able to repeat / reproduce the problem: Yes
9a) If yes, can you do it consistently: Yes
10) Does the problem occur with one specific song: No
10a) If yes, please post a link to it:
11) Any other notes regarding your setup only: I have a laptop ASUS UX360C Notebook PC, Connexant Smartaudio HD, using 44100 hz in settings
12) Provide as much detail of the issue here:
 

I had v. 5.1.1 and suddenly when I was changing tracks, the waveform on both decks (i.e. performance mode) changed to a much more zoomed in format (I normally have max zoom out). Then, I could not play the tracks in deck 1 or 2. I pressed play in laptop as well as on the DDJ-RR. I then restarted Rekordbox, which then requested me to update to 5.2.0, which I did. When I just click once on any track it now starts to play in my headphones (to the DDJ-RR). The "workaround" is to switch to export mode and then back to performance mode. Then my zoomed out waveform appears on deck 1 again and I can play deck 1 - but not deck 2. I can occasionally play a track once in deck 1 but then the same issue takes place.

 

Have I inadvertedly mixed up some setting or something?

 

Please help.

 

Thank you

 

Eld Leijonhufvud

Eldl

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Can you post a screenshot of the audio configuration of rekordbox when you find it's not working?

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