@Kersley > Sorry about the ticket - our agent thought that was the solution, not sure why it was closed.
Need a bit of info and things for you to check:
- which OS are you running on your computer?
- which version firmware / drivers / software are installed?
- are the channel meter LEDs showing signal?
- does the unit work if you connect a line device to one of the inputs?
- does the unit work when connected to another computer?