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If the same issue persists using a different USB cable and a different computer, yes, it may have a hardware fault. Please contact Pioneer DJ technical support in your region to have the unit inspected.
Hello there,
So I wanted to use my Pioneer DDJ RB again. But for some reason it is dead now. I didn't do anything weird with it, it was just waiting in it's place to be used again.
When I connect the USB cable to my Macbook, the lights won't turn on. Nothing is happening. It isn't being recognised in the Audio MIDI setup either. When it's 'connecting', it actually isn't. In Rekordbox it isn't recognised as well.
What is the problem and how to fix this? All my drivers are up to date, Rekordbox is up to date and my iOS is up to date.
It looks like the power isn't coming thru to the DDJ RB from the USB cable. But this is very random. So how can this be solved?
I am looking forward to a swift reply.
Bjorn Stoop
If the same issue persists using a different USB cable and a different computer, yes, it may have a hardware fault. Please contact Pioneer DJ technical support in your region to have the unit inspected.
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EDIT: I also tried different USB ports and I even tried to connect the console to another laptop. Still no lights, no power, nothing.