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DDJ-400 Headphones not working on external sound card

Hi guys, I'm having a problem with my DDJ-400.. I use to do some gigs with it, however I realized that it has a much lower output than other entry level controllers, so I tought of using my external soundcard (Focusrite Scarlett Solo 2nd Gen) as a 2nd gain stage to output the sound coming from my controler to the P.A system. So far so god, I pluged the Scarlett Solo, opened RB and changed the audio output configurations on RB settings to my external soundcard instead of the DDJ-400. The output sound immediately become more noticeable and with the added bonus of having an output volume knob. I was so happy believing I had figured out a nice workaround until the moment I plugged the headphones to the DDJ-400 and realized that I was unable to CUE the tracks because there was no sound coming out. I've turned all the knobs and buttons of the CUE/Headphones Mixing and Level with no sucsess. I also tried to plug the headphone jack to the Scarllet Solo instead but I was only able to hear the master output from there. Is there any way to fix this, or am I missing something? Thanks a lot!
Rómulo San-Bento

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I had the same issue with my dj ergo. It's basically because the dj unit is now acting as a midi controller.
After a lot of messing about I finally managed to configure the sound card to act as it would plugged into the mixer. My son has the ddj 400 and has the same issue using a maya 22 external card . I'll update if I get his working.

tim waller 0 votos
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