Have you verified that you have connected the turntable to the phono input and not the line input? That's a common cause for what you describe.
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Have you verified that you have connected the turntable to the phono input and not the line input? That's a common cause for what you describe.
Yes there’re both connected to the phone plugs on the back plus both grounding wires are connected too.I did clean the stylus and that made a big difference but I suppose there’s so many variables with vinyl etc with some records louder than others.I can’t see it being a fault with the rx2 as I can hear the record clearly and if it was broken it would either stop working completely or there would be lots of distortion
There certainly are a lot of differences with vinyl so it's not exactly a fair comparison against the digital version which will undoubtably sound more "crisp".