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error logs and crashes

keep getting crashes and dont understand the error logs and dont seem to find any info on this topic , im scratching my head wondering is it my device , my laptop , or even the song or just rekord box . each time rekordbox crashes i check log byt dont under stand it  e.g here is a log after a crash 

 

29 May 2021 14:23:44 MainComponent::timerFuncAppMonitor NG m_appMonitorErr = 1
29 May 2021 14:24:14 MainComponent::timerFuncAppMonitor NG m_appMonitorErr = 2
29 May 2021 14:24:44 MainComponent::timerFuncAppMonitor NG m_appMonitorErr = 3
29 May 2021 14:25:14 MainComponent::timerFuncAppMonitor NG m_appMonitorErr = 4
29 May 2021 14:25:14 MainComponent::timerFuncAppMonitor NG STOP m_appMonitorErr = 4

what does this mean and how can i educate myslef on these errors 

 

many thanks in advance 

pioneer ddj rz

rekordbox 6

i5 8gb ram laptop 

thanks 

Kevin Jessup Respondido

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Hey Kevin,

Sorry to hear about that - best to file an inquiry ticket here and our support team can gather some additional information to assist you in resolving this issue. Thanks!

Pulse
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