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Djm-T1 loses timecode signal

I use DJM-T1 on Windows 10 - 64 bit and Traktor Scratch Pro 2.10
Firmware 3.0 / Driver: 1.51 from 29 / Nov / 2016
Everything works fine for a while, but suddenly the timecode signal gets lost.
The signal stops on both decks.
To work again, I need to disconnect and connect the USB plug.
This happens with CD and vinyl.
I already changed the usb cable, tried other usb ports, deleted other audio drives that could be disturbing.
The problem happens most of the time when handling the effect knobs.

I do not know what to do.

Edson / Brazil

Edson Wagner

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@Edson > Do you have the Windows 10 Creators Update installed?

Pulse 1 Stimme
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I have not updated yet.
But can this update solve my problem?

Edson Wagner 0 Stimmen
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No, I was trying to determine if you had installed, if that was contributing to the problem. We are advising users to hold off updating to the Creators edition until we have tested and verified that everything works properly.

There is another issue our DJM team is looking at with the T1, but it's on the Mac, so I don't think it's related - but I'll pass this up to them to see if they have any additional questions for you.

Pulse 0 Stimmen
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Hi im having the same problem as this. Lasts for about half an hour before input sound cuts out. When I restarted the app the problem fixes it self but for a real short time(say one or two tracks) compared to when unplugging the mixer

 windows 10 version 1607 os build 14393.1358

Traktor 2.11.023

Firmware 3.0 / Driver: 1.51 from 29 / Nov / 2016

 

Look forward to a solution. Many Thanks, Trist

Tristan Shields 0 Stimmen
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Hi im having the same problem.

Everything works fine for a while, but suddenly the timecode signal gets lost.
The signal stops on both decks.
This happens with CD and vinyl.

My pc is from 2018
and it´s specifications are:
Windows Home 10 ver.1803
Core i5,7th. gen.
12 ram.
SSD118gb +HDD. 1t

If you have the solution, let my know,

Thx.

Kristopher Torres 0 Stimmen
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@Kristopher > Which version of Traktor are you using?

Pulse 0 Stimmen
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@Kristopher > Thanks. Which firmware is on the T1? And driver version?

Pulse 0 Stimmen
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Firmware 3.0 / Driver: 1.51 from 29 / Nov / 2016

 

Kristopher Torres 0 Stimmen
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