Cant Import Itunes Playlists Into Rekordbox 5.0

Hi All,

Using rekordbox 5.0 for the first time - so go easy on me :)

When I go to import I get the following error message.

Itunes settings are correct I think from what I have read here - see below.

And settings in rekordbox are as follows.

Really got me stumped - help is greatly appreciated.

Blacktiger 17. November 2017 11:57

Post ist für Kommentare geschlossen.

Datum Stimmen

11 Kommentare

What does the log file from the first error message say?

Pulse 17. November 2017 19:33 0 Stimmen

OK here it is...

Not sure what this means, particularly "tracks not available in your country".

Using other software such as Traktor - never an issue ;)

I should also say Im running an ASUS VivoBook S15 S510UQ - I7 16GB Ram (Current Windows 10)

Also odd in RKB is that the Itunes playlists that do come up are older - like its pulling from an older version Itunes file or something. There are playlists in Itunes I deleted this week that are still showing when I link to Itunes in RKB.

Many thanks!

Blacktiger 17. November 2017 23:01 0 Stimmen

Ah - chances are you're having a problem with the artwork! Try removing it from just one of those tracks and re-import, see if that works. Beatport was notorious for this problem for some reason.

Pulse 18. November 2017 20:15 0 Stimmen

Right OK - how do I remove the artwork to get this happening?

Blacktiger 19. November 2017 00:22 0 Stimmen

You've already got the music in iTunes - open those tracks and view the info for the track, click the Artwork tab, click the art, press the delete key on your keyboard to remove the artwork.

Pulse 19. November 2017 01:40 0 Stimmen

Bugger, same thing again...

Blacktiger 19. November 2017 02:35 0 Stimmen

OK an update here.

For whatever reason I cant import Itunes tracks from RKB due to the above for now.

However I just discovered I can open Itunes on my desktop create a new playlist in RKB and drag and drop directly from Itunes into RKB - easy!

Exporting to USB no problems at all.

Left this update in case anyone is having the same issues ;)

Blacktiger 20. November 2017 10:11 0 Stimmen

Yeah, that's a work-around which basically links the files from their locations and imports them to rekordbox - it doesn't maintain the same characteristics as if you did an iTunes import, but it works. Glad to see you got that sorted, I'm still not sure why the songs were getting rejected.

Pulse 20. November 2017 18:18 0 Stimmen

Yeah I have no idea what the problem is but the work-around is totally fine.

Obviously I would still like to know how to sort it long term...

Blacktiger 21. November 2017 01:45 0 Stimmen

Hi, I got the exact same issue now rekordbox 5.2.3 but it doesn’t work the drag from itunes to rekordbox what he did. Please help I have gig on Saturday :(

Jan Grajo 18. Juni 2018 03:28 0 Stimmen

@Jan > Please create a new post and provide detail as to the issue you're having and we'll be happy to assist you there. Thanks.

Pulse 19. Juni 2018 17:12 0 Stimmen