CDJ 2000 Nexus issue: from extended loop to a Hot Cue

Thanks, Mark. I have to add this information: The issue occurs when I press the Hot Cue button during the extended part of the loop. So when I go from a 4 beat loop to an 8 beat loop, between beat 5 and 9.

Our engineering team has successfully replicated this issue and are working on a fix.  Thank you for your patience and understanding.

Thanks, Mark. It's  great to see that Pioneer is still improving the NXS. I'm looking forward to the update 

I'd like to confirm this with 1.71 on a CDJ-2000NXS2. However, the symptom is slightly different.

Exactly the same scenario and setup. It only happens between beats 5-9 of the extended loop (the part that was extended), but instead of first playing one pass of the original unextended loop, it IMMEDIATELY jumps (not quantized) to 4 beats after the actual hotcue.

If I hit the hotcue in the first part (unextended part) of the loop, it behaves as expected, jumping to the hotcue in a quantized way.

Also wanted to point out that if you hit the loop button and hold it down for a second (thereby creating an 8-beat loop), you can hit the hotcue anywhere in that loop and it will jump to the hotcue in a quantized way. It's only a 4-beat loop that gets extended, when you hit the hotcue button in the extended range. 

Posting here because it was slightly different than on the 2000Nexus and wanted to make sure the engineers test it out on the Nexus 2 and make sure it's fixed there as well.

Hello Kiyan,

It's unfortunate that the NXS2 has a similar issue. Maybe it's wise to create a new post for the issue on the NXS2, so it get's Pioneer's attention.

Regards,

Leon

No solution yet?
I'm having exactly the same problem on both of my NXS2 players :(

Good news! Yesterday I found out (by coincidence) that new firmware for the NXS1  is available (1.43)! The release date is tomorrow, but you can already download it here: https://www.pioneerdj.com/en-us/support/software/cdj-2000nxs/#firmware-update

The release notes have not been officially published yet, but I found them here: https://pdj-ecom-cdn.azureedge.net/-/media/pioneerdj/downloads/firmwares/players/cdj-2000nxs/cdj-2000nxs-firmware-change-history-ver143-en.pdf

Although the release notes do not exactly describe the issue (maybe that is why they have not been published yet), it looks like it has been fixed (along with some other issues). I tried it and could not replicate the problem after the firmware update!