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Rekordbox problem on start

If i start rekordbox, i get an error.

I'm not sure if i can reinstall because i used my license code on different devices.

I don't know how to fix the problem but i really want rekordbox back on my laptop.

 

Simon Smedts Beantwortet

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@Simon > is it possible that you tried to install the software without administrator rights? Right-click on the installer package and select "Run as Administrator." Also ensure you have quit all other applications before installing.

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I'm sorry, I haven't been specific enough.

I have already used RekordBox on my laptop, so I've already used the licence code.
When I try to start the application now, that error appears, I am afraid to reinstall because I can only use my code 3 times..

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Correction; you can only use the code TWO times, but as long as it's on the same user profile on the same computer, you're fine - reinstalling doesn't take away that activation.

It's possible that a change to your system by another application caused this error. Please try reinstalling, and be sure to use the Run as Administrator when launching the installation package.

If that doesn't resolve the issue, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

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