XDJ-RX3 Total Freeze

At 6 October 2022 I received the RX3 after using 4 years the RX2. With the RX2 I had zero problems with my USB's (Fat32, 64Gb Sandisk's). In these 2 months of DJ'ing I already had twice that the system completely freezed (I have firmware 1.13)

- Music immediately stops
- I cannot push any button, nothing works.
- All LEDS are on.
- If I press the power off the LEDS are still on.
- I need to get rid of the power cable and plug it in to reboot.

As I'm googling reddit, facebook etc. This is already a problem with a lot of people and already since the first firmware.

Pioneer what are you doing? This cannot happen from a € 2000,- system. When are you gonna fix this issue?