DDJ SX2 jogwheel response

go into serato settings, sounds like you have the brake feature turned up so the track will slowly crawl to a stop when stopping a track

the pic below shows where it is in serato DJ

I appreciate the comment but this is in relation to the jog wheel's response/sensitivity for scratching (not on braking or "stopping" a track by pressing play or cue.)

Right but pressing the platter does activate the brake feature if you have it on.

I've never encountered a track going on a brake>full stop just by touching the platter. I activate the brake effect by using the effect button though.

Yeah, the software shouldn't still allow playback when you put your hand on the platter - just like a record would stop if you put your hand on it.

Check the following.

(1) Is the jog dial dirty?

An electrostatic system is used as the detection method in the jog dial of DDJ-SX2. Therefore, if the jog dial is dirty or the user has hand cream on their hands, it may not respond.

When cleaning the jog dial, dry wipe it with a soft cloth. If it is very dirty, prepare a 5:1 or 6:1 solution of water and neutral detergent, immerse a soft cloth in the solution and wring the cloth out well, then clean the jog dial and wipe it with a dry cloth after that.

(2) Is the sensitivity of the jog dial's touch sensor set to the minimum value?

Adjust the sensitivity so that the jog dial responds to touching. For details, see "Adjusting the sensitivity of the jog dial's touch sensor" in the operating instructions.

(3) If the jog dial does not respond to touching even though the jog dial's touch sensor is set to the maximum value, check the following.

-Touch the jog dial while touching anywhere on DDJ-SX2.

If the jog dial does not respond to touching, DDJ-SX2 may have a problem.

If the jog dial responds to touching, DDJ-SX2 may be subject to the influence of connected devices.

-The jog dial’s touch sensor may not work properly depending on the connection environment (ground connection status, etc.) of some computers (e.g. a BTO computer) or amplifiers connected to DDJ-SX2.

Check the following.

-Check by connecting the [Signal GND] terminal of DDJ-SX2 with the GND terminal of the computer or with the [Signal GND] terminal of the amplifier.

Caution

This connection is not a standard method. When you use an analog player, noise may occur.

Thanks for the response. Now I figured that this platter issue occurs in a certain place. I tried it in the club where I do my Saturday gig and it works just right. Mind helping me figure out what exactly the problem is? Grounding and ground terminals are not common here in the Philippines though.

I tried using the SX2 in three different places so far and it worked just right two out of those three places.

Pulse the only point i was trying to have him check is if brake "start: is on, like the 2000's, if you scratch and hesitate on release it does a slow startup, not instant

@Chris > It's possibly an electrical issue - do you have a circuit tester to check that the outlet you are using at home is working properly?

I know sometimes it can simply be a matter of adjusting it after it's been moved, then it will work fine for the duration.

@BriChi > Correct, but the issue he described didn't make me think it was a start-up speed issue.

 It's possibly an electrical issue - do you have a circuit tester to check that the outlet you are using at home is working properly?

I can try asking around if somebody I know owns one. Do we have a specific "safe range" of voltage output for the controller to work flawlessly?

The DC adapters are fairly universal (110-240V) but it could simply be a cross-wired outlet, or electrical noise (which would be beyond the scope of checking with a circuit tester - generally those check for open hot, crossed ground, etc).

So I guess all I can do right now is cross my fingers and hope that things go well at every venue. Worst case Scenario = Avoid scratching if the issue comes up.

Thanks for the reply Pulse. I feel that you have answered my question and that the factor in play is beyond any basic troubleshooting / fix.

Also @BriChi. Thanks for extending a helping hand.

@Chris > Let us know how you make out -- I'll leave this thread open so you can come back and update if you find the solution. It could simply be a matter of adjusting the sensitivity, but if it's working at one location, that's a good sign the unit is okay.

I just discovered that anyone having issue may possibly have a grounding issue from your audio cords connected to the unit. Just a heads up to everyone on this thread. I was having a similar issue and I just discovered that when I unplugged the XLR cables connected to the device from my master output, the situation corrected itself/stopped. Wanted to let everyone know because if you're like me, you hate chasing down answers for simple solutions. Good luck!

touch the controller with one hand and spin the jog wheel if it works its a grounding issue.. in my case it was my active speakers using xlr cables not sure what your using.. make sure you have all your sound equipment plugged in to the same receptacle. get a power bar and split of that.. this way you have a proper grounding loop

If you know it’s the ground issue, how do you ground it ?

@DJ O> what did you use to connect your speakers ?

I definitely have a grounding issue, tried everything listed here to fix it even grounded the unit itself to the amp. Not much better however when I touch the unit with my other hand it improves. Any other suggestions or work arounds?